Terms and Conditions of Use

1. Definitions and User Eligibility

In this document, "711cucu", "we", or "platform" refers to the operator of the website and online services accessible at https://711cucu.com. "User", "you", or "player" refers to any individual who registers or uses 711cucu services. "Account" means the user profile registered through our official registration process.

To use any 711cucu services, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• Not be prohibited from taking part in online gambling activities under any law or regulation applicable to you.
• Register in your own name and not on behalf of any third party.
• Not be listed as an ineligible individual by any enforcement body or self-exclusion service.

2. Account Registration and Management

Each user is only permitted to hold one (1) active account at any one time. Registering multiple accounts using the same or different information, whether directly or through an intermediary, is strictly prohibited.

During registration, you agree to provide information that is truthful, accurate, current, and complete. This includes your full name as shown on your identification card, an active mobile phone number, and a valid email address. This information is used for identity verification and payment processing purposes.

You are fully responsible for:

• Keeping your account password and login details confidential.
• Notifying us immediately if you suspect unauthorised access to your account.
• Ensuring your account information is kept up to date at all times.
• All activity that takes place under your account, whether carried out by you or by another party.

3. Deposits and Payment Methods

711cucu accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency namely USDT, BTC and ETH. All these methods support a minimum deposit of RM30.

By making a deposit, you confirm that:

• The funds deposited are legally yours and are not connected to any unlawful activity.
• The payment method used is registered in your own name.
• You understand that deposits may be subject to internal compliance review before being credited to your account.

711cucu does not charge any processing fee for deposits. However, third-party payment providers may impose their own charges. 711cucu is not responsible for any deductions made by those providers.

4. Withdrawals

The minimum withdrawal is RM100. Approved withdrawal requests will be processed within 15 minutes to 2 hours. The available withdrawal methods are the same as the deposit methods — Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC and ETH.

All withdrawals will be processed to the same payment method used for the deposit, except in exceptional circumstances that require further review. 711cucu reserves the right to request additional identity verification before approving any withdrawal request, particularly for amounts that exceed certain limits.

711cucu will not process withdrawals to third parties, another person's bank account, or any method not registered under the account holder's name.

5. Bonuses and Promotions

711cucu offers various promotions from time to time. All promotions are subject to specific conditions stated alongside the offer. The general conditions that apply to all promotions are as follows:

200% Welcome Bonus: New users are eligible to receive a 200% bonus on their first deposit amount, up to a maximum of RM300. This bonus must be wagered 25 times (wagering requirement) before any winnings from bonus funds can be withdrawn.

• Example: Deposit RM100 → bonus RM200 → account balance RM300 → wagering requirement RM200 × 25 = RM5,000.
• Example: Deposit RM150 (receiving full bonus) → bonus RM300 → balance RM450 → wagering requirement RM300 × 25 = RM7,500.

Bonuses cannot be converted directly into cash. Any attempt to exploit the bonus system, including using multiple accounts or hedging strategies, will result in the bonus being cancelled and possible account suspension.

6. Game Rules

711cucu provides online slots, live casino, sports betting, sportsbook, card games, and various other game categories. Each category and individual game has its own rules displayed within the game interface.

Users agree that:

• Game results are final once settled. No appeals based on misunderstanding of the rules will be entertained.
• Any technical failure or connection disruption during an active game will be resolved in accordance with the relevant game provider's policy.
• The use of automation software, bots, or any tools that assist in making game decisions automatically is prohibited.
• A game's RTP value and volatility are technical characteristics of the game and are not a guarantee of winnings for any individual session.

711cucu is not responsible for any losses arising from valid game results, internet connection failures on the user's end, or actions that breach these terms.

7. Responsible Gambling

711cucu is committed to responsible gambling practices. We believe that gambling should remain a form of entertainment and not a source of income or a solution to financial problems.

As part of this commitment, users may contact the 711cucu support team for assistance with:

• Daily or monthly deposit limits — set limits to keep your spending under control.
• Temporary break — pause access to your account for a period of your choosing.
• Self-exclusion — permanently close your account if you feel gambling is starting to affect your life.

We encourage users who feel gambling is beginning to have a negative impact to contact our support service or a qualified external help organisation without delay. Remember: gambling is for those aged 21 and above only. Keeping younger family members away from access to this platform is a shared responsibility.

8. Prohibitions and Usage Restrictions

711cucu users are strictly prohibited from engaging in the following activities:

• Identity fraud, including registering using another person's information without their consent.
• Money laundering through the platform's accounts or transactions.
• Attempting to hack, disrupt or damage 711cucu's systems or infrastructure.
• Using two or more accounts simultaneously or alternately to take advantage of promotions.
• Sharing or selling an account to another party.
• Any form of cooperation with other players to manipulate game results (collusion).
• Using credits obtained unlawfully or unauthorised payment methods.

711cucu uses continuous detection technology to monitor suspicious activity. Violation of any of the above prohibitions will result in immediate action including suspension, account closure, and reporting to the relevant authorities.

9. Account Suspension and Closure

711cucu reserves the right to suspend or close any account for the following reasons:

• Violation of any provision in these terms.
• Providing false or misleading information during registration or identity verification.
• Activity that raises suspicion of fraud or money laundering.
• A suspension request from the user themselves on responsible gambling grounds.
• Instructions from a competent enforcement body.

If an account is closed at the user's request and there is no breach of terms, any unused cash balance (excluding bonuses) will be processed through the normal withdrawal method, subject to the required compliance checks.

If closure results from a breach of terms, 711cucu reserves the right to withhold or cancel any balance in that account, including real cash, while an investigation is carried out.

10. Disclaimers and Limitation of Liability

711cucu's services are provided "as is" without any express or implied warranties. We work to keep the platform running smoothly, but cannot guarantee that the service will be free from disruptions, technical errors, or unplanned downtime.

711cucu is not responsible for:

• Financial losses arising from valid game results.
• Damage arising from internet connection disruptions on the user's end.
• Any actions by third parties, including payment providers or game providers.
• Indirect losses, incidental losses, or consequential losses arising from use of the platform.

711cucu's maximum liability to any user under any circumstances will not exceed the total amount deposited by that user in the thirty (30) calendar days prior to the claim arising.

This platform operates under an international licence. Users are responsible for ensuring that their participation in online gambling is lawful under the laws of the country or jurisdiction in which they are located.

11. Changes to Services and Terms

711cucu reserves the right to modify, improve, or discontinue any part of the service at any time, with or without prior notice. This includes changes to the types of games offered, accepted payment methods, betting limits, and promotion structures.

These terms and conditions may be updated from time to time. When significant changes are made, we will notify users via a notice on the platform or by email. The "updated" date at the top of this document reflects the most recent version in effect.

Continued use of the 711cucu platform after any changes take effect means you accept and agree to the latest version of the terms. If you do not agree with the changes, you should stop using the platform and close your account.

12. Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions or any aspect of 711cucu's services, please contact our customer service team:

Customer service email:

[email protected]

Live chat support is available 24/7 in Malay and English. Our team is ready to help you understand any provision in these terms or resolve issues relating to your account.