711cucu Privacy Policy
We take our responsibility to protect your personal information seriously. This Privacy Policy clearly explains how 711cucu collects, processes, stores and safeguards your data in line with international data protection standards.
711cucu Data Protection Principles
Every aspect of how we handle your data is managed with care and responsibility.
High-Grade Data Security
All your account information and transactions are encrypted using 256-bit SSL technology. Your data will not be disclosed to any third party without your consent, except as required by law.
Full Control in Your Hands
You have the right to access, correct and request deletion of your personal data at any time. Contact our support team and we will process your request promptly. 🔐
Compliance with International Standards
711cucu operates under international licensing and adheres to strict data protection guidelines. This Privacy Policy is reviewed regularly to ensure it remains relevant and current.
Responsible Identity Verification
Our identity verification process is designed to keep your account secure while preventing misuse. Documents submitted are handled with the highest level of confidentiality.
Transparent Use of Cookies
We use cookies to improve your browsing experience on the 711cucu site. You can manage cookie settings through your browser at any time without affecting the basic functions of the site.
Dedicated Support for Privacy Enquiries
Our 24/7 support team is ready to assist with any enquiries related to your privacy and personal data. Contact us via live chat or email in Malay or English. 📋
Privacy Policy Contents
1 Information We Collect
To provide 711cucu services in a safe and orderly manner, we collect several categories of information from our users. This collection happens directly when you register an account or use our platform, as well as automatically through technical interactions with our website.
Identity Information:
- Full name as shown on your identity card (MyKad) or passport
- Identity card number (MyKad) or passport number
- Date of birth to confirm you meet the minimum age requirement of 21 years and above
- Current residential address
- Active mobile phone number
- Valid email address
Financial and Transaction Information:
- E-wallet details (Touch 'n Go eWallet, DuitNow) registered for deposits and withdrawals
- Online banking account information (FPX) used for transactions
- Crypto wallet addresses (USDT, BTC, ETH) where applicable
- Records of all deposit and withdrawal transactions on the platform
- Your gaming and betting activity history
Technical Information:
- Your device's IP address when accessing the platform
- Device type, operating system and browser used
- Access log data including dates, times and pages visited
- Cookie data and session identifiers
We do not store full credit or debit card numbers in our systems. All payment transactions are processed through secure and recognised channels.
2 How We Use Information
Information collected is used solely for the operation of the 711cucu platform and to deliver a quality service experience to you. 711cucu does not use your data for commercial purposes outside the scope of platform operations.
- To register and verify your account, including the mandatory age check (21 years and above)
- To process deposits and withdrawals securely and accurately
- To verify your identity in order to prevent fraud, money laundering and illegal activity
- To provide customer support via live chat and email in Malay and English
- To send important notifications regarding your account, bonuses and platform promotions
- To monitor gaming activity for responsible gambling purposes
- To comply with legal obligations and relevant international licensing requirements
- To continuously improve platform functionality and security
711cucu takes a careful approach to data processing. Every use of your information is based on legitimate operational needs and does not go beyond the purposes stated in this policy.
3 Sharing Information with Third Parties
711cucu prioritises the confidentiality of our users' information. We do not sell your personal data to any third party for marketing or commercial purposes. However, there are limited situations where information sharing may occur within a legitimate operational context:
- Payment Processors: Transaction information that must be shared with approved payment service providers (Touch 'n Go, DuitNow, FPX, crypto processors) solely to process your transactions
- Legal Obligations: When required by authorities or applicable law, including investigations into financial crime or money laundering
- Technical Service Providers: Companies that assist with the technical operation of the platform (such as hosting and cybersecurity) that are bound by strict confidentiality agreements
- Licensing Authorities: International regulatory and licensing bodies that oversee the operations of the 711cucu platform
In all of the above circumstances, data sharing is kept to a minimum and only to the extent necessary. Every third party that receives your information is bound by confidentiality agreements and is required to protect that data to a standard equivalent to our own policy.
4 Data Security Measures
We implement multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, disclosure, alteration or destruction.
- 256-bit SSL encryption for all data transmission between your device and 711cucu servers
- Data-at-rest encryption for sensitive information stored in databases
- Two-factor authentication (2FA) available for user accounts
- Continuous round-the-clock security monitoring to detect suspicious activity
- Regular vulnerability assessments and penetration testing
- Strict internal access controls — only authorised staff may access sensitive data
- Regular security awareness training for all staff who handle data
While we take all reasonable precautions, no security system can guarantee absolute protection. If you suspect any suspicious activity on your account, please contact the 711cucu support team immediately via live chat available 24/7.
5 Cookies and Tracking Technologies
The 711cucu website uses cookies and similar tracking technologies to improve functionality and the user experience. Cookies are small text files stored on your device by your web browser when you visit our site.
Types of cookies we use:
- Essential Cookies: Required for basic site functions such as login, game sessions and security. These cookies cannot be disabled.
- Performance Cookies: Help us understand how users interact with the site for technical improvement purposes.
- Functional Cookies: Store your preferences such as language and display settings for your convenience.
- Analytical Cookies: Collect anonymous usage statistics to help us improve our services.
You can manage or block cookies through your browser settings. Please note that blocking essential cookies may affect certain functions on the 711cucu platform. For more information on managing cookies, please refer to the help documentation for your browser.
6 Your Rights Regarding Personal Data
As a 711cucu user, you have the following rights regarding the personal data we hold. We are committed to making it straightforward for you to exercise these rights within a reasonable timeframe.
- Right of Access: You have the right to request a copy of the personal data we hold about you
- Right to Rectification: You have the right to correct any data that is inaccurate or incomplete
- Right to Erasure: In certain circumstances, you may request that your data be deleted from our systems
- Right to Object to Processing: You have the right to object to the processing of your data for certain purposes such as direct marketing
- Right to Restrict Processing: In certain situations, you may request that the processing of your data be temporarily suspended
- Right to Data Portability: You have the right to receive your data in a machine-readable format
To exercise any of the above rights, please contact the 711cucu support team via 24/7 live chat or email at [email protected]. We will process your request carefully. Some requests may be subject to legal obligations that prevent immediate deletion.
7 Data Retention Period
711cucu retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for the period required by applicable laws and licensing requirements.
- Active account data is retained for the duration your account remains active and for several years after account closure for compliance purposes.
- Financial transaction records are retained in accordance with applicable anti-money laundering legal requirements.
- Technical access logs are retained for the period required for security and audit purposes.
- Customer support communications are retained for a reasonable period for reference and service improvement.
When the retention period ends and there is no legal obligation to continue storing your data, it will be securely deleted or anonymised from our systems.
8 Changes to This Privacy Policy
711cucu reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or improvements to platform operations.
Any material changes to this Privacy Policy will be communicated to you via notifications within the 711cucu platform or through the email address registered with your account. The "Updated" date shown at the top of this page reflects the latest version of the policy.
Your continued use of 711cucu services after any changes take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your information.
9 Contact Us for Privacy Enquiries
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 711cucu handles your personal data, please contact us through the following channels:
- 24/7 Live Chat: Accessible directly through the 711cucu platform in Malay and English
- Support Email: [email protected] — response within a reasonable timeframe
Our team is dedicated to addressing every privacy-related enquiry seriously and within a reasonable timeframe. We are committed to providing clear explanations and appropriate action for every issue brought to our attention.
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